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Adoption Activities

Table of contents

The typical sequence of events for a KCS adoption include:

  1. KCS Assessment: understanding and sizing the opportunity
  2. Assessment results presentation, executive briefing and buy-in
  3. Selection of the KCS Council 
  4. KCS v6 Practices Workshop and Certification for the KCS Council (Design Session)
    1. The workshop and the Design Session may be completed as part of the same multi-day session or done separately
  5. First version of foundation program documents are prepared (Performance Assessment, Workflow, Adoption Strategy, Content Standard, Strategic Framework)
  6. First technology update (if required to start practicing KCS Solve Loop)
  7. Coach Training
  8. Wave I
    1. Knowledge worker training
    2. Updates for foundation program documents
    3. KCS Publisher licensing
  9. Wave II (and each subsequent wave)
    1. Knowledge worker training
    2. Updates for foundation program documents
    3. KCS Publisher licensing
    4. KDE (Knowledge Domain Expert) training and Evolve Loop activities

 

Sample Adoption Timeline

Adoption Timeline.png

 

For each of the four phases, this guide provides a:

  • Definition
  • List of activities 
  • List of exit criteria to ensure completion of the phase
  • List of techniques to engage stakeholders in each phase
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